Phishing attack exposes identity info; no financial data compromised, says CEO Sami Start.
Transak, a service that helps users buy cryptocurrencies, recently faced a data breach. This incident affected about 93,000 users, which is roughly 1.14% of their user base. The breach was a result of a phishing attack on an employee's laptop, allowing attackers to access a third-party system used for identity verification.
The attackers gained access to basic identity information such as names and dates of birth. They also claimed to have accessed more sensitive data, including passports, ID cards, and selfies used for identity verification. Importantly, no financial information like bank statements, social security numbers, credit card details, emails, or passwords were compromised, as confirmed by Transak's CEO, Sami Start.
In response to the breach, Transak has taken several steps to address the situation. They have engaged cybersecurity experts to investigate the incident thoroughly. The company has also informed relevant authorities about the breach and is actively reaching out to affected users to provide guidance and support.
Transak emphasizes its commitment to maintaining security and transparency with its users. Despite the breach, they assure that user funds remain secure. The company is focused on improving its security measures to prevent future incidents and is dedicated to keeping users informed about any developments.
For users, this incident highlights the importance of being vigilant about personal information and understanding the potential risks of online services. It's crucial to regularly update passwords, use two-factor authentication where possible, and be cautious of phishing attempts. Staying informed about how companies handle security incidents can also help users make better decisions about which services to trust.